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“The course has given me intentionality around reviewing my work and workflows.”
Meredith Hayes · EAPA participant
Learn to rethink how work gets done, using Microsoft 365, Copilot, AI and automation to make a real difference to the executives and teams you support.
Led by Paul Pennant, former Executive Assistant and Microsoft MVP award recipient. Meet your trainer
Your own SharePoint practice site
A dedicated place to build, explore and test ideas using practice data, without changing your organisation’s live sites.
“Control D has been a game changer. The Copilot personalisation session and interview technique were real eye-openers and have made Copilot far more useful in my day-to-day role.”
Most Executive Assistants already use Outlook, Teams, Excel and other Microsoft tools every day. The problem is rarely access to another feature. The problem is that work is still fragmented across inboxes, chats, meetings, documents, spreadsheets and manual follow-up.
EAPA teaches you to step back from the individual task and redesign the workflow around it. You learn how to decide what should stay human, what should be structured, what can be automated and where AI genuinely helps.
Identify duplication, manual handoffs, unclear ownership, poor visibility and work that depends too heavily on memory.
Map the better process first, then choose the Microsoft 365, Copilot, AI or automation capability that fits it.
Use the programme to improve genuine EA workflows rather than practising isolated software exercises.
The live sessions are only one part of the programme. You also receive guided interactive resources and your own SharePoint practice site, helping you experiment between sessions and apply what you learn with confidence.
A substantial working guide for audits, workflow design, Microsoft 365 decisions, AI guardrails, exercises, templates and practical implementation throughout the programme.
A structured collection of exercises, interactive resources, guides, recordings and expert references linked to your lessons. Find what you need and choose how to explore it rather than hunting through emails and links.
Explore guided demonstrations, realistic EA scenarios, searchable references and practical activities, including comparisons of relevant approaches in Copilot, ChatGPT and Claude. Revisit a topic or try a different method.
Each delegate receives a dedicated SharePoint site for practising site structures, document libraries, Lists, views and approved sharing decisions using example data. Learn through experimentation without making changes to your employer’s live site.
Examples across real assistant work give you practical starting points to adapt rather than asking you to invent every workflow from scratch.
An EAPA learning assistant drawing on Paul’s training handouts and programme resources, helping you revisit concepts, explore questions and find useful guidance between sessions.
Revisit sessions when you are ready to implement, catch up if work interrupts attendance, and return to the material as your role develops.
A dedicated space for cohort support, discussion, questions and continuing contact with Paul throughout the programme.
Understand the workflow problem and explore practical approaches.
Revisit concepts and make decisions through guided activities.
Experiment with SharePoint structures and sample information.
Use the EAPA framework to redesign a meaningful workflow.
Microsoft 365 stays at the centre of EAPA. You also explore how selected EA tasks can be handled using ChatGPT and Claude, so your decisions are based on the workflow rather than loyalty to one AI product.
Use safe example material to compare how different AI tools help draft executive briefings, analyse information and prepare for meetings. Judge the outputs, not just the speed.
Explore ways to organise project context, give reusable instructions and create repeatable AI-assisted workflows in Copilot, ChatGPT and Claude, where available.
Decide what your organisation permits, which information is appropriate to share, whether features really are equivalent and when an existing Microsoft 365 tool is a better fit.
Features are not always directly equivalent. Availability depends on subscription, organisational permissions and product changes. Guided comparisons can be followed without relying on paid features in every product.
Real examples of participants applying the learning to their everyday work.
“The course has given me intentionality around reviewing my work and workflows.”
“Having Copilot interview me to build custom instructions was absolutely my top takeaway. I just completed it today.”
The aim is not simply to know more about Microsoft 365. It is to make better decisions about how work should happen.
EAPA gives you a repeatable way to improve a workflow before deciding which technology to use.
The first five stages happen before Build. You learn to understand the work, identify friction, design the better workflow and consider governance before reaching for Microsoft 365, Copilot, AI or automation.
To graduate, you complete a practical project based on a real workplace workflow wherever possible. You identify the current friction, redesign how the work should happen, choose the right tools, consider governance and show the value created.
Illustrative example — not a claim about a participant’s results.
Meeting actions are buried across email chains and spreadsheets. Ownership is unclear, deadlines are difficult to track and the EA has to chase updates manually.
The EA designs a Microsoft List with clear owners, dates, views and a review process. Automation may be added where justified and permitted; the EA retains oversight of sensitive decisions.
Your project should demonstrate:
If your organisation restricts what you can build or share, you can use a suitable programme scenario instead.
The sessions connect Microsoft 365 capabilities to real EA problems. The emphasis is on what the tool enables in a workflow, not on learning features in isolation.
Audit work, identify friction and risk, and start thinking like a workflow designer rather than a task processor.
Explore where AI helps and where it does not. Compare practical Copilot, ChatGPT and Claude approaches using safe EA scenarios, with confidentiality, permissions and human review built into the decisions.
Build stronger prompts and explore Copilot Chat and agents. Compare ways to organise project context, customise instructions and support repeatable EA tasks in ChatGPT and Claude, where available.
Create clearer structures for files, access, ownership and collaboration, with hands-on practice in your dedicated SharePoint site.
Make work visible and trackable with structured information, creating sample Lists and views within your practice site.
Improve communication, meetings, actions, follow-up and visibility across the channels EAs use every day.
Create cleaner ways to capture requests, prioritise work, assign actions and reduce fragmented communication.
Use Excel to analyse activity, create evidence, report progress and support better workflow decisions.
Identify practical opportunities to automate repeated processes and create simple app-led workflow experiences.
Bring the methodology together by presenting and explaining one end-to-end workflow improvement.
All live sessions are on Mondays from 1:00pm to 4:30pm UK time.
The break after the first five sessions gives you time to apply and consolidate what you have already built before moving into the second half of the programme.
Book by 30 November 2026 and save £250. The standard investment is £2,995 + VAT from 1 December 2026.
The complete EAPA programme: all 10 live sessions, the 277-page workbook, private Learning Hub, interactive learning resources, an individual SharePoint practice site, 100+ workflow examples, 12 months of recordings, Ask Paul, cohort support and your applied workplace project.
A reduced rate for charities and other eligible organisations. Please contact Paul before booking so eligibility can be confirmed.
Early-booking and charity / eligible organisation rates are alternative rates and cannot be combined.
EAPA is designed to translate professional development into workplace application. The programme helps experienced assistants improve how work moves through Microsoft 365, reduce unnecessary manual handling, use AI and automation more deliberately, and create a practical workflow improvement that can be demonstrated back in the organisation.
Ten structured half-day sessions with practical implementation between sessions.
The delegate redesigns and explains a real workflow rather than only attending training.
Delegates practise SharePoint in a dedicated training site and learn to connect tools already present in many organisations into better workflows.
Delegates compare relevant Copilot, ChatGPT and Claude approaches while considering confidentiality, permissions, approved tools, human review and organisational guardrails.
Today’s PA is a CPD Standards Office accredited provider. Invoices and purchase-order arrangements can be discussed where required.
The two-page Employer Business Case summarises the workplace value, time commitment, programme inclusions, dates and investment so you can forward it internally.
EAPA is designed for experienced assistants and senior support professionals who already understand the pressure of the role and now want to improve the systems around it.
You do need to be willing to experiment, apply the learning to real work and think beyond individual features. This is not designed as passive software training.
EAPA treats AI as one part of the productivity system. You learn to consider what information should enter AI tools, how to challenge outputs, where human review must remain, and how organisational policies and permissions shape what is appropriate.
Paul Pennant, founder of Today’s PA and a former Executive Assistant, has received the Microsoft Most Valuable Professional (MVP) award in Microsoft 365 Copilot and Microsoft 365. Paul publicly announced a further MVP renewal in 2026.
He has spent more than 20 years helping assistants and office professionals use Microsoft technology more effectively, with a practical focus on the work people actually need to get done.
Today’s PA has trained professionals from thousands of organisations worldwide and has received repeated recognition for assistant training. EAPA brings that assistant-specific experience together with Microsoft 365, Copilot, practical cross-platform AI comparisons, automation and workflow design.
The MVP award recognises Paul’s individual contribution to the Microsoft community; Today’s PA is an independent training provider.
Yes. Each delegate receives access to a dedicated EAPA SharePoint practice site to try site structures, document libraries, Lists and views with sample information. This lets you practise without changing your organisation’s live SharePoint sites. Access instructions and the activities available will be provided as part of the programme.
No for the EAPA SharePoint exercises: the programme provides a practice site. What you can use in your own organisation may still depend on its licences, permissions and policies. Do not upload confidential workplace information into the training site.
No. The programme covers Copilot and AI, but the wider Productivity Architecture methodology and many Microsoft 365 workflows do not depend on having a Copilot licence.
Yes. EAPA is built around Microsoft 365, but selected AI activities also compare relevant approaches in ChatGPT and Claude. You will see what is similar, what differs and how to choose for a real EA task. You can follow the guided comparisons without needing every product’s paid features; hands-on use depends on your accounts and organisation’s policies.
That is part of the reality EAPA is designed for. You learn to work within organisational rules, permissions and approved tools, and you can use programme scenarios where a live workplace implementation is not possible.
Session recordings are available for 12 months, allowing you to catch up and revisit the material when you are ready to implement it.
Yes, if your goal is to connect those tools into better workflows. EAPA is not positioned as an introduction to Microsoft 365; the focus is on diagnosis, design, implementation and workplace application.
Yes. Speak to Paul about multiple delegates, employer requirements or a dedicated team delivery.
Successful participants who complete the programme requirements and Productivity Architecture Project receive the EAPA Grad® designation.
The next EAPA cohort begins Monday 22 February 2027. Ten live half-day sessions, interactive learning activities and your own SharePoint practice site take you from workflow diagnosis through Microsoft 365, AI and automation to one applied Productivity Architecture Project.
Early booking: £2,745 + VAT when booked by 30 November 2026.
Standard investment from 1 December 2026: £2,995 + VAT. Charity and eligible organisation rate: £2,445 + VAT. Rates cannot be combined.
Looking for a more flexible programme, regular updates or an intensive live event? Explore the other three experiences in our AI & Productivity portfolio.
Not sure which experience is right for you? Compare all four AI & Productivity programmes →
Executive Assistant Productivity Architect® and EAPA Grad® are registered trademarks of Today’s PA.