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I just wanted to thank you for providing such a stimulating and thought-provoking course. I will certainly be implementing the tips and suggestions just as soon as I can. I returned to the office today with renewed vigour and cannot
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Today we had a brilliant course on Time Management using Outlook. Paul Pennant is an amazing trainer and to deliver to a room of trainers he did an awesome job... Really recommend Paul and company :)
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There is simply no greater trainer out there than Paul Pennant. I brought him to Facebook today & he blew everyone away. Book him now.
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News

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Five Techniques EAs Use To Manage Executive Inboxes Calmly and Efficiently
11-03-26

Five Techniques EAs Use To Manage Executive Inboxes Calmly and Efficiently

Most Executive Assistants know the feeling of opening their executive’s inbox on a Monday morning and seeing more than one hundred unread messages waiting for attention. Some are urgent, some are political, some contain decisions buried in long threads, and many are simply forwarded without context. For many EAs, inbox...
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11-03-26

Six Hidden Microsoft 365 Features Every EA Should Use Daily

Executive Assistants often rely on Microsoft 365 more than almost any other group in a business. They coordinate leaders, manage time‑critical information, prepare documents, monitor multiple calendars and keep communication flowing. Yet most EAs only use a fraction of what Microsoft 365 can actually do. Many of the tools that...
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11-03-26

Five Power Automate Workflows Every EA Should Build First

Many Executive Assistants spend significant parts of their week repeating the same small tasks. Moving attachments into folders. Updating tracking lists. Sending reminder emails. Copying information from one system into another. Each task may only take a few minutes, but across a month those minutes turn into hours. Microsoft Power...
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11-03-26

Seven EA Admin Tasks You Should Never Do Manually

Executive Assistants handle large volumes of administrative work every week. Much of this work is routine, predictable and heavily driven by Microsoft 365 tools. Yet many EAs still complete these tasks manually, even when Microsoft 365 can automate or streamline the process in a way that dramatically reduces effort. The...
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20-02-26

The EA Skills That Will Disappear First Without AI

Executive Assistants have always been at the centre of information flow. They manage communication, decisions, schedules, processes and documentation that keep leaders moving. But the skills that defined the EA profession for two decades are now being reshaped at speed. Artificial intelligence is no longer an emerging technology. It is...
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