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Microsoft 365, Copilot and AI Training for Teams

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Microsoft 365, Copilot and AI Training for Assistant and Business Support Teams

In house training that helps your team use Microsoft 365 with more confidence, structure and impact.

Most teams use Microsoft 365 every day.

The problem is that many are still using Outlook, Teams, SharePoint, OneNote, Planner, Excel, PowerPoint, Copilot and AI as separate tools rather than as a connected system for managing work.

Today’s PA delivers practical Microsoft 365, Copilot and AI training for Executive Assistants, PA teams, business support professionals, office managers and operations teams.

Training can focus on specific applications, or it can be designed as a wider productivity and workflow programme for your organisation.

Open course note

Our only open programme is the Executive Assistant Productivity Architect Programme. All other Microsoft 365, Copilot and AI training is available by enquiry for in house delivery.

Training built around how work really happens

The best Microsoft 365 training does not start with the software.

It starts with the work your team needs to improve.

Requests arrive through email, Teams, meetings, forms, chats and conversations. Files sit in different places. Actions are tracked manually. Follow up depends on memory. Reports are built by copying information from one tool into another. AI feels important, but it is not always clear where it fits.

This training helps teams connect the tools they already have and use them in a more structured, practical and intelligent way.

What your team can improve

Training can be shaped around your team, your tools and your current working practices.

Reduce manual admin and duplication

Create better inbox and diary routines

Improve meeting actions and follow through

Structure files and information more clearly

Use Copilot and AI more safely and practically

Build simple workflows, trackers and automations

Help teams work with more control, visibility and confidence

Popular training areas

You can choose a focused session on one application or ask us to design a broader programme around your team’s workflow challenges.

Outlook productivity

Create better inbox structure, manage follow up, reduce email overwhelm and build clearer routines for daily communication.

Microsoft Teams

Use Teams more effectively for meetings, channels, files, collaboration, communication and team visibility.

SharePoint

Create better structure for files, document management, team knowledge, access and collaboration.

OneNote

Build useful notebooks for meetings, actions, projects, knowledge capture and executive support.

Planner and To Do

Improve task tracking, action ownership, prioritisation, team visibility and follow through.

Microsoft Lists

Build simple tracking systems for requests, actions, approvals, issues, projects and team processes.

Microsoft Forms

Collect information more consistently and reduce manual admin through better forms and data capture.

Excel

Improve confidence with tables, formulas, lists, analysis, reporting and practical business data.

PowerPoint

Create clearer, more professional presentations, updates and executive ready outputs.

Word

Create better documents, reports, templates, policies and structured business communication.

Power Automate

Reduce repetitive work by automating simple processes, reminders, approvals, notifications and task flows.

Copilot and AI

Use Copilot, ChatGPT and AI more effectively for drafting, summarising, planning, research, analysis and decision support.

Workflow focused training

This is not a tour of Microsoft apps.

Each session connects the tools to real work, helping your team improve communication, follow through, information management, reporting, automation and productivity.

A session can focus on one tool, but the real value comes from showing people how the tools work together.

Outlook and Teams for communication and follow up

SharePoint and OneNote for knowledge and information structure

Planner, To Do and Lists for visibility and task control

Forms and Power Automate for intake, reminders and simple automation

Copilot and AI for drafting, summarising, organising and improving work

Example training formats

Half day workshop

A focused session on one tool, workflow or productivity challenge.

Full day workshop

A deeper practical session with more time for guided exercises and application.

Multi session programme

A structured programme delivered over several sessions to support practical implementation and behaviour change.

EA network session

A practical and inspiring session for an internal assistant network, business support community or professional development event.

Private team version of EAPA

For organisations that want a more advanced programme based on workflow redesign, Microsoft 365, Copilot, automation and AI.

Bespoke team training

A tailored session or programme designed around your organisation’s current systems, challenges and priorities.

Who this training is for

This training is for professionals who support leaders, organise work and help teams communicate, coordinate and deliver.

Executive Assistant teams

PA networks

Business support teams

Office managers

Operations teams

Administration teams

Project support teams

It is especially useful for teams who want to improve how they manage email, meetings, files, actions, reporting, AI use and follow up.

Why this is different

Most Microsoft training focuses on features.

This training focuses on how work actually gets done.

Practical examples based on assistant and business support work

Clear connection between Microsoft 365, Copilot, AI and workflow design

Useful guidance for real communication, meetings, files, actions and reporting

Sessions designed around your team’s needs, not a generic software manual

Training delivered by someone who understands the assistant role and Microsoft 365

Why learn with Paul Pennant

Paul Pennant is a Microsoft MVP in Microsoft 365 and Copilot, founder of Today’s PA and a former Executive Assistant.

He has spent more than 20 years helping assistants and office professionals use Microsoft tools more effectively and improve the way they work.

Today’s PA has trained professionals from over 4,000 organisations worldwide and has been recognised as Best Assistant Training Provider in the UK for seven consecutive years.

That means your team is not learning generic software skills from someone who does not understand the role.

They are learning from a specialist who understands both the technology and the pressure of assistant and business support work.

Open course option

If you are an individual assistant looking for an open programme, our flagship open course is the Executive Assistant Productivity Architect Programme.

EAPA is a live transformation programme for experienced Executive Assistants who want to redesign how work gets done using Microsoft 365, Copilot, automation and AI.

For all other Microsoft 365, Copilot and AI training needs, please enquire about in house delivery.

Enquire about in house training

Tell us what your team needs to improve, and we will recommend the right training format.

You can enquire about Microsoft 365 training, Copilot training, AI training for assistants, Outlook productivity, Teams and SharePoint, Power Automate, Excel, PowerPoint, EA network sessions, private team programmes or bespoke workflow training.

Training can be delivered online or in person, depending on your organisation, location and requirements.

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