The Complete Professional Assistant Programme

This award-winning course is designed to help modern Assistants develop the skills, confidence, and digital expertise needed to excel in today’s demanding workplace. It combines professional development with practical technology training, enabling you to become more strategic, organised, and effective in supporting your managers and teams.

Throughout the programme, you will learn how to strengthen key workplace skills such as assertiveness, time and email management, handling interruptions, and managing multiple managers. You will also gain advanced knowledge of Microsoft Outlook, Excel, Word, and PowerPoint, along with modern productivity tools including ChatGPT, Copilot, Microsoft Forms, Planner, and Teams to streamline projects, events, and daily workflows.

Delivered by a Microsoft MVP (Most Valuable Professional) and recognised Best PA Training Provider for the past seven years, the course includes over 390 pages of comprehensive handouts and supporting files, two years of complimentary post-course support, and a certificate of attendance. Developed and refined over 20 years, this trusted programme has helped thousands of Assistants enhance their skills and deliver greater value in their roles.

Award-winning content

The Assertive Assistant

✔ Becoming a Strategic Assistant
✔ Dealing with Stress
✔ Handling Interruptions
✔ Managing Your Manager/s
✔ Assertiveness
✔ Managing Your Time & Emails
✔ Modern Office Systems

Outlook Masterclass

✔ 263 Tips Covering Advanced Task Management
✔ Calendar
✔ Inbox Management
✔ Contacts
✔ Notes
✔ Countless Shortcuts

Excel, Word & PowerPoint Masterclass

✔ 135 Excel Hacks
✔ 90 Word Tricks
✔ 24 Windows10 Tips
✔ 112 PowerPoint Time Savers

Intelligent Workflows: The Power of ChatGPT, Copilot, Forms, and Planner

✔ Using ChatGPT and Copilot for Your Projects and Events
✔ Using Microsoft Forms for Your Projects and Events
✔ Using Microsoft Planner for Your Projects and Events

Mastering Minutes With Teams and You

✔ Minute Writing Fundamentals
✔ Note-Taking Strategies
✔ Teams and Microsoft Integration
✔ Enhancing Meeting Effectiveness
✔ Microsoft Tools for Productivity
✔ Practical Exercises
✔ Additional Features from the Handouts

Why choose this course?

✔ This course is tought by Microsoft MVP (Most Valuable Professional) and Best PA Training Provider for the last 7 Years
✔ 390+ Pages of handouts + supporting files
✔ 2 years of FREE post course support
✔ Endorsed by the IAM
✔ Certificate of attendance
✔ Thousands of satisfied clients
✔  This course has been developed and refinded over 20 years, keeping pace with the ever-changing role of the Assistant

Outlook Masterclass

✔ 263 Tips Covering Advanced Task Management
✔ Calendar
✔ Inbox Management
✔ Contacts
✔ Notes
✔ Countless Shortcuts

Excel, Word & PowerPoint Masterclass

✔ 135 Excel Hacks
✔ 90 Word Tricks
✔ 24 Windows10 Tips
✔ 112 PowerPoint Time Savers

Intelligent Workflows: The Power of ChatGPT, Copilot, Forms, and Planner

✔ Using ChatGPT and Copilot for Your Projects and Events
✔ Using Microsoft Forms for Your Projects and Events
✔ Using Microsoft Planner for Your Projects and Events

Mastering Minutes With Teams and You

✔ Minute Writing Fundamentals
✔ Note-Taking Strategies
✔ Teams and Microsoft Integration
✔ Enhancing Meeting Effectiveness
✔ Microsoft Tools for Productivity
✔ Practical Exercises
✔ Additional Features from the Handouts

Why choose this course?

✔ This course is tought by a Microsoft MVP (Most Valuable Professional) and Best PA Training Provider for the last 7 Years
✔ 390+ Pages of handouts + supporting files
✔ 2 years of FREE post course support
✔ Endorsed by the IAM
✔ Certificate of attendance
✔ Thousands of satisfied clients
✔  This course has been developed and refinded over 17 years, keeping pace with the ever-changing role of the Assistant

How is this course delivered?

✔  This course can be delivered at your venue
✔  This course can be delivered online at the date and time convenient to you
✔  This 5 day course is delivered online and is split into 10 half days

Individual days can be booked separately.

Dates and timings

June-July 2026

Day 1 – The Assertive Assistant–  2-3 June, 1.00-4.30pm GMT
Day 2 – Microsoft Outlook Masterclass – 9-10 June, 1.00-4.30pm GMT
Day 3 – Microsoft Word, PowerPoint and Excel Masterclass – 16-17 June, 1.00-4.30pm GMT
Day 4 – Intelligent Workflows: The Power of ChatGPT, Copilot, Forms, and Planner – 23-24 June, 1.00-4.30pm GMT
Day 5 – Minute Writing Made Simple – 30 June – 1 July, 1.00-4.30pm GMT

Your trainer

PAul Pennant – Microsoft MVP (Most Valuable Professional)

Founder & Owner of Today’s PA