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Assertiveness

Paul's open and honest approach was fantastic. His statements really made me think, even though some were quite obvious, I had a fixed 'fluffy' image of the role in my head. My mind is now open to expansion of the

Thank you Paul, this was an informative and useful course. It was also nice to connect with other PAs and share/learn from others experiences.

Paul was fantastic, engaging & just generally amazing at what he does. Thanks Paul & I look forward to coming back for more.

I’ve experienced a number of ‘lightbulb moments’ since attending the course and can honestly see where I’ve been going wrong! Techniques I’ve adopted: - Knowing it isn’t the end of the world if I make a mistake. - Consciously smiling

Everything was perfect. Trainer was so engaging and I didn't switch off, I wish I did 5 days.

It was a brilliant course and I have started applying many organisational and time-saving tips! In addition, the course gave me extra confidence to play around and be creative with Excel and PowerPoint, two programmes I don’t use all that

I'm writing to you to let you know, that I've already used some of your advice in my daily work. For now, most of it is the assertiveness part, as I did not have time to revise the handouts yet...

Assertiveness

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