I’ve experienced a number of ‘lightbulb moments’ since attending the course and can honestly see where I’ve been going wrong! Techniques I’ve adopted:
– Knowing it isn’t the end of the world if I make a mistake.
– Consciously smiling less (this is difficult but effective).
– Consciously not apologising (very difficult to begin with but now feels empowering)
– Saying ‘no’ without an explanation (felt unnatural but worked)
– Being more direct with management and colleagues, asking for exactly what I want.
I’ve defiantly raised a few eyebrows and I’m really glad I went on the course. I will never refer to myself as ‘just’ a PA, ever again.
