Thank you so much for writing and sending me the mail merge from Excel. I was so excited and happy to hear from you after the wonderful Training session we had with you in Abuja some couple of months ago. I must confess that even though I have not been able to practicalise all, but some like the “Broken Record Technic” as well as the “Rock and Sand” have been very handy helpful tips. Just the other day we had an arguement with my Boss, all I had to do was just to bring out the B.R.T. I felt so good, and at the end of the day he saw reasons with me.
