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The Assertive Assistant – 1 Day Course – Face-to-Face

Standard price
Non-profit price

Dates and timings

5 August 2024
9.00 – 17.00

9 December 2024
9.00 – 17.00


Art’otel London Battersea Power Station
1 Electric Boulevard
SW11 8BJ

As an Assistant do you wish people took you more seriously? Do you struggle to get senior members of staff to listen to you? Do you start work a little early, miss lunch or have it at your desk (while being interrupted) and finish work a little later? Maybe the idea of saying ‘no’ to colleagues makes you feel nervous? Do you feel like you can be your complete self at work, or do you accommodate people so often you even forget who you are anymore?

If you have answered yes, you may struggle with assertiveness. Most people do! This course cover assertiveness in depth and much much more! In this course with no role plays we cover the following:

Learning modules

  • Defining your role
  • Defining assertiveness
  • Why is assertiveness so difficult?
  • A comprehensive list of assertive things to say/do
  • Saying “no” with confidence and not feeling guilty
  • Being who you are and saying what you feel
  • 8 ways to persuade your colleagues
  • Managing your manager/s
  • Managing your time effectively
  • Gaining control of your inbox
  • Mastering minutes

Why choose this course?

  • 100 pages of handouts
  • 2 years of FREE post course support
  • Endorsed by the IAM
  • Certificate of attendance
  • 100s of satisfied clients
  • I have been teaching this course for over 17 years

Your trainer

PAul Pennant

Founder & Owner of Today’s PA

The Assertive Assistant – 1 Day Course – Face-to-Face
Date: 05-08-2024
Days: Face-to-Face
Location: London
Places: 2
Non-profit price: £499.00
Price: £549.00
The Assertive Assistant – 1 Day Course – Face-to-Face
Date: 09-12-2024
Days: Face-to-Face
Location: London
Places: 5
Non-profit price: £499.00
Price: £549.00
I walked out feeling more confident, empowered, motivated, competent and less stressed than I have ever felt. I could not wait to get into the office.
Confidence is sky high and I have used the ‘No’ word- extremely good.
I meant to write to let you know that I’m putting into practice lots of the skills I learnt on your course, mostly around behaviours and I feel much more in control without upsetting anyone – so much so that I have been asked to apply for the deputy managers post (additional duties and more money). So thanks for the confidence to show them what I am made of!!
I have to say that previous to going on the course I was close to looking for a new job but since I’ve come back I’ve just been enjoying it so much more. I even asked the boss for his objectives today!!! I feel much more in control and that’s what I was missing before I did the course. Mostly that was from a plain and simple lack of knowledge as to what exactly I should be doing but now that I know, there’s no stopping me!!
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