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Personal Assistant Courses

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Standard price
£2,995.00
Non-profit price
£2,495.00
Personal Assistant Courses

Looking for Personal Assistant courses that build modern support capability?

Live Personal Assistant courses for PAs, EAs and senior support professionals who want practical Microsoft 365, AI and workflow skills for today’s support role.

You will learn how Microsoft 365, Copilot, AI and automation connect across real PA and EA workflows, so you can reduce manual work, improve visibility, strengthen follow through and support leaders more strategically.

This is not a generic Personal Assistant course. It is a practical, workflow led programme delivered by Paul Pennant, Microsoft MVP in Microsoft 365 and Copilot, former Executive Assistant and founder of Today’s PA.

Graduate recognition

Successful participants are awarded the EAPA Grad designation, recognising completion of the Personal Assistant Courses Programme.

Advanced Microsoft led PA training

If you are comparing Personal Assistant courses, this programme is designed for assistants who want more than task tips. It builds practical capability in Microsoft 365, Copilot, AI, automation and workflow control.

The next cohort includes 10 live half day online sessions, a printed implementation playbook, workflow templates, 12 months of support and an applied project based on real assistant work.

Executive PA Training

If you searched for an Executive PA training, this programme is for assistants who want more than traditional skills training.

EAPA helps Executive PAs build practical systems across Microsoft 365, Copilot, AI and automation, so they can reduce manual work, improve control and support leaders at a more strategic level.

An Executive PA training for the role assistants now have

Most Personal Assistants are not short of effort. They are working inside systems that were never properly designed.

Requests arrive through email, Teams, forms, meetings and conversations. Files sit in different places. Actions are tracked manually. Follow up depends on memory. Information is copied from one tool into another. AI feels important, but it is not always clear where it fits or what is safe to use.

The result is familiar:

Too much manual admin
Too much duplication
Too many disconnected tools
Too much pressure on the EA to hold everything together

The shift

This programme helps you move beyond task execution and start designing how work should happen.

What changes after this Executive PA training

By the end of the programme, you will not just know more about Microsoft 365. You will know how to use it as a connected productivity and automation system.

Build clearer workflows across Microsoft 365
Reduce repeated manual work
Use AI and Copilot more safely and strategically
Improve communication, actions and follow through
Create better visibility for your executive and stakeholders
Move from reacting to work to designing how work flows

Your Productivity Architecture Project

You will build a real workflow improvement

This is not a certificate for attendance.

To graduate, you complete one practical Productivity Architecture Project based on a real workplace workflow. You identify friction, redesign how the work should happen and show the value created.

Your project should demonstrate:

The old process
The problem or friction
The redesigned workflow
The Microsoft tools used
The AI, automation or workflow improvement applied
The time saved, risk reduced or value created
The guardrails, permissions or safety considerations

Where possible, your project should be based on your real role. If your organisation restricts what you can build or share, you may use a sample scenario provided during the programme.

Why this matters now

AI is changing the assistant role.

The risk is not simply that AI replaces assistants. The bigger risk is that assistants who understand Microsoft 365, AI and automation become far more valuable than those who do not.

This programme helps you move from AI anxiety to AI leadership. You will learn how to advise your executive on practical AI opportunities, sensible automation ideas, safe use of Copilot, permissions, information access and organisational guardrails.

The outcome

That makes you more than a support professional. It makes you a trusted adviser on how work should happen.

The Productivity Architecture Framework

EAPA gives you a structured way to improve work before reaching for technology.

Discover
Map
Diagnose
Design
Govern
Build
Measure
Evolve

Design before technology

The first five stages happen before Build. You learn to understand the work, identify friction and design the better workflow before choosing Microsoft 365, Copilot, AI or automation.

Why this Executive PA training is different

Most training focuses on tools. This programme focuses on how work actually gets done.

It connects Microsoft 365, Copilot, AI and automation across real PA workflows
It focuses on implementation, not theory
It is designed around assistant work, not generic use cases
You leave with practical systems you can use immediately
Completion is based on applied change, not passive attendance

Your 10 module PA course journey

Real PA workflows, not a tour of apps

Each module connects the tools to real PA and EA workflows, so you can build systems that improve control, communication, follow through and decision support.

1. From Busy PA to Productivity ArchitectUnderstand what is changing in the assistant role and how to move from reactive support to workflow design.
2. AI, Copilot and Safe ProductivityLearn where AI fits, what to use it for, and how to think about safety, judgement and information risk.
3. Prompting, Copilot Chat and AgentsBuild stronger prompts and explore how Copilot Chat and agents can support real PA workflows.
4. SharePoint, Groups and File ArchitectureCreate better structure for files, access, ownership and collaboration across Microsoft 365.
5. Lists, Metadata and Workflow ControlUse lists and metadata to make work visible, trackable and easier to manage.
6. Outlook and Teams as the Executive Communication SystemRedesign communication, follow up, actions and visibility across inboxes, meetings and Teams.
7. Forms, Planner and Intake ManagementBuild cleaner ways to capture requests, prioritise work and reduce scattered communication.
8. Excel for Workflow Evidence and ReportingUse Excel to analyse activity, show progress and create evidence for better decisions.
9. Power Automate and Power Apps for Assistant WorkflowsExplore practical automation and app building opportunities for assistant work.
10. The Productivity Architecture ProjectBring everything together by designing and presenting one real workflow improvement.

Cohort dates

Live sessions take place on Wednesdays.

Time: 1:00pm to 4:30pm GMT | 8:00am to 11:30am ET

Each cohort includes 10 live half day sessions delivered over 11 weeks.

The built in consolidation week gives you time to apply, test and refine what you are building before the second half of the programme.

What is included

10 live half day sessions

Expert teaching with hands on implementation throughout the programme.

Printed EAPA Implementation Playbook

Your guide for audits, workflow design, AI guardrails and practical application.

100 plus workflow templates and examples

Practical starting points you can copy, adapt and apply to your own role.

12 months of access to Ask Paul

Exclusive AI support built from Paul’s Microsoft 365, AI, automation and productivity resources.

Private EAPA Teams community

Private cohort and alumni support, with Paul answering questions directly.

Session recordings for 12 months

Revisit the live sessions when you need to catch up, review or implement.

EAPA Grad designation

Recognition of successful completion that graduates may use on LinkedIn profiles, CVs, professional biographies and email signatures.

Who this Executive PA training is for

These Personal Assistant courses are for professionals who support leaders, manage complexity and want to modernise how they work.

Executive Assistants
Personal Assistants
Senior EAs
Chiefs of Staff
Business Support Managers
Office professionals who want to improve how work flows

You do not need to be an advanced Microsoft user before joining. What matters is that you are willing to learn, change and apply the tools properly.

Who this Executive PA training is not for

This programme is not for passive learners.

It is not for people who only want to watch demonstrations. It is not for people looking for a simple certificate without applying the learning.

EAPA is for professionals who want to build real capability and prove they can use Microsoft 365, AI and automation to improve work.

Safe AI, Copilot and professional judgement

AI with judgement, not blind automation

EAPA teaches assistants to use AI as a thinking partner while protecting accuracy, confidentiality, human review and organisational guardrails.

Know what information should and should not go into AI tools
Separate facts, assumptions, ideas and unknowns
Challenge AI outputs rather than accepting the first answer
Keep human review where decisions, people, risk or reputation are involved
Apply organisational guardrails around confidentiality, permissions and approved tools

Why learn with Paul Pennant

Paul Pennant is a Microsoft MVP in Microsoft 365 and Copilot, founder of Today’s PA and a former Executive Assistant.

He has spent more than 20 years helping assistants and office professionals master Microsoft tools and improve the way they work.

Today’s PA has trained professionals from over 4,000 organisations worldwide and has been recognised as Best Assistant Training Provider in the UK for seven consecutive years.

It is practical Microsoft 365 transformation delivered by someone who understands both the technology and the pressure of the assistant role.

Why organisations invest in Personal Assistant courses

These Personal Assistant courses help organisations get more value from Microsoft 365 by developing support professionals who can improve workflows, reduce manual work and use AI more safely.

Better executive support
Fewer manual handoffs
Clearer information flow
Stronger follow through
Better use of existing Microsoft licences
Support professionals who can advise leaders, not just react to them

Ready to choose Personal Assistant courses built for modern support work?

Complete the programme. Earn the EAPA Grad designation. Build the Microsoft 365, AI and workflow capability expected of the next generation of Personal Assistants.

Places are limited to maintain quality, support and accountability.

Personal Assistant Courses
Date: 07-10-2026
Days:
Location: Online
Places: 4
Non-profit price: £2,495.00
Price: £2,995.00
Personal Assistant Courses
Date: 24-02-2027
Days:
Location: Online
Places: 2
Non-profit price: £2,495.00
Price: £2,995.00
Personal Assistant Courses
Date: 08-09-2027
Days:
Location: Online
Places: 2
Non-profit price: £2,945.00
Price: £2,995.00
Personal Assistant Courses
Date: 24-11-2027
Days:
Location: Online
Places: 4
Non-profit price: £2,945.00
Price: £2,995.00
I just wanted to say what a fabulous time I had.  I learnt so much – I still can’t quite take it all in. The first thing I did when I got in the office was set up all my categories in Tasks/Outlook.  That has definitely changed my life!  Also it made me realise how much I do.  On the first day I used it I completed 13 tasks (so when at the end of the day you think, what did I actually do – I can just look at my task list and feel satisfied!). My next thing is to tackle the minutes for our weekly team meeting.  The assertiveness training is helping me here…. When I came home I felt like I was in a complete bubble – the social side of things was amazing too – I...
Thank you again for all your wonderful tips on Outlook and Tasks. I have now cleared down all my emails and have my emails and tasks bar side by side. I can’t tell you what a difference it makes to my productivity.
I just wanted to thank you for providing such a stimulating and thought-provoking course. I will certainly be implementing the tips and suggestions just as soon as I can. I returned to the office today with renewed vigour and cannot wait for the positive changes to start happening. You’re one smart cookie – keep doing what you’re doing, only good things can happen by taking the Today’s Pa training and I, for one, will spread the word!
“I attended the Today's PA two day course in April, and I can honestly say it was the best training course I have ever been on! Having worked first hand as a Personal Assistant, Paul is able to articulate the difficult situations that PA's can face in imaginative and inventive ways. Paper aeroplanes taught me about listening to instructions, and working with birds of prey helped the group understand the importance of confidence and trust. The support Paul and his team offers didn't stop there, with guidance available long after I'd left the classroom. Since I attended training with Indiquo, Pauls business has grown and now offers a wide range of courses, which I would recommend to anyone looking to develop their knowledge, skills, and themselves!”
Firstly, we signed up with Paul as we have trained with him before and truly benefit from his targeted and relevant training for us as assistants. Secondly, we had no idea about AI/Chat GPT, and I mean absolutely no idea.  We were mind blown within about 5 minutes of this course started (but in a really good way), and stayed totally engaged for the entire duration of the training – there is so much to learn, but Paul helped guide us through what would be useful for us to build into our working lives, and give us a good grounding in what is, and will be, a phenomenally fast growing area.  Everyone needs to learn this stuff.