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Executive Assistant Training

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Standard price
£2,995.00
Non-profit price
£2,495.00

CPD Accredited Executive Assistant Development

Executive Assistant Training for Microsoft 365, AI and Automation

Executive Assistant training for experienced EAs who want to move beyond traditional assistant skills and learn how to redesign real work using Microsoft 365, Copilot, AI and automation.

The Executive Assistant Productivity Architect Programme helps you reduce manual work, improve workflow visibility, strengthen follow through and create better systems around your executive.

This is practical, live training delivered by Paul Pennant, Microsoft MVP in Microsoft 365 and Copilot, former Executive Assistant and founder of Today’s PA.

CPD Standards Office accredited provider
CPD Standards Office Accredited Provider

Professional development assurance for learners, managers and organisations through Today’s PA’s CPD accreditation.


Live online Executive Assistant training


10 live half day sessions • CPD accredited provider • View current dates, availability and prices below

Executive Assistant training built for the role as it is now

Executive support has changed. Organisation, communication and judgement remain essential, but experienced EAs are increasingly expected to understand technology, improve processes and help senior leaders work more effectively.

The problem is that many assistants are working inside systems that were never properly designed.

Actions buried across Outlook, Teams and meetings
Repetitive manual chasing and follow up
Files and information stored in different places
Tasks copied manually between systems
Important information dependent on the EA’s memory
AI available but no clear strategy for where it should be used

Move from completing work to improving how work happens

EAPA teaches you to understand the work, identify friction and design the better workflow before deciding which Microsoft 365, Copilot, AI or automation tools should support it.

What you will gain from this Executive Assistant training

By the end of the programme, you will not simply know more Microsoft features. You will understand how to use Microsoft 365 as a connected productivity, communication and automation system.

Build clearer and more reliable executive support workflows
Reduce repetitive manual administration
Improve actions, ownership and follow through
Create better visibility for your executive and stakeholders
Use Copilot and AI more effectively and safely
Identify genuine opportunities for automation
Make better use of your organisation’s Microsoft 365 investment
Support leaders more strategically

CPD accredited Executive Assistant professional development

CPD Standards Office accredited provider

Professional development with workplace relevance

Today’s PA is a CPD Standards Office accredited provider, giving learners and organisations additional assurance around the quality and professional development value of the training.

This can help when positioning the programme with managers, HR and Learning & Development teams who need Executive Assistant training to demonstrate clear relevance to both the learner and the organisation.

Practical Executive Assistant training with a real project

Your Productivity Architecture Project

This is not a certificate for simply attending training.

To graduate, you complete a practical Productivity Architecture Project based on a real workplace workflow. You identify what is not working, redesign the process and demonstrate the improvement you have created.

Your project considers:

The existing process
The friction, duplication or risk
The redesigned workflow
The Microsoft tools supporting it
Where AI or automation genuinely adds value
Permissions, governance and human review
Time saved, risk reduced or value created

Graduate recognition

Successful participants are awarded the EAPA Grad designation, recognising completion of the Executive Assistant Productivity Architect Programme.

The Productivity Architecture Framework

You will use a repeatable eight stage framework to improve how work happens.

Discover
Map
Diagnose
Design
Govern
Build
Measure
Evolve

Design first. Technology second.

Discover, Map, Diagnose, Design and Govern happen before Build. You learn to understand the work and design the better process before choosing the technology.

Your 10 module Executive Assistant training programme

Real EA workflows, not a tour of apps

Each module connects Microsoft technology to real Executive Assistant work so you can improve control, communication, follow through and decision support.


1. From Busy EA to Productivity Architect


Audit work, identify friction and start thinking in workflows.

2. AI, Copilot and Safe Productivity


Understand where AI adds value and how to use it responsibly.

3. Prompting, Copilot Chat and Agents


Build stronger prompts and explore Copilot Chat and agents.

4. SharePoint, Groups and File Architecture


Improve information structure, access, ownership and collaboration.

5. Lists, Metadata and Workflow Control


Make work visible, structured and easier to manage.

6. Outlook and Teams


Improve communication, meetings, actions and follow up.

7. Forms, Planner and Intake Management


Capture requests properly and reduce scattered communication.

8. Excel for Workflow Evidence and Reporting


Analyse activity and demonstrate workplace improvement.

9. Power Automate and Power Apps


Automate repetitive processes and explore practical applications.

10. Productivity Architecture Project


Bring everything together through one applied workplace improvement.

What your Executive Assistant training includes

10 live half day sessions

Live teaching with practical implementation throughout the programme.

Printed EAPA Implementation Playbook

Guidance for workflow audits, design, AI guardrails and implementation.

100 plus workflow examples

Practical starting points you can copy, adapt and apply.

12 months of Ask Paul

AI support based on Paul’s Microsoft 365 and productivity resources.

Private EAPA Teams community

Cohort and alumni support with Paul answering questions directly.

12 months of recordings

Revisit sessions as you review and implement the learning.

EAPA Grad designation

Professional recognition following successful completion.

CPD accredited provider

Additional professional development assurance for learners and organisations.

Who this Executive Assistant training is for

EAPA is designed for practising assistants and senior support professionals who want to modernise how they work.

Executive Assistants
Senior Executive Assistants
Personal Assistants
Chiefs of Staff
Business Support Managers
Experienced office professionals supporting senior leaders

You do not need to be an advanced Microsoft 365 user before joining. What matters is that you are willing to apply the learning and rethink how work gets done.

This is not entry level “how to become an Executive Assistant” training

EAPA is professional development for people already working in Executive Assistant, Personal Assistant or senior business support roles who want to increase their strategic and technological capability.

AI, Copilot and automation with professional judgement

AI runs throughout the programme, but the objective is not to automate everything.

Know what information should and should not go into AI tools
Understand confidentiality and permissions
Challenge AI outputs rather than accepting the first answer
Keep appropriate human review
Apply organisational AI guardrails
Recognise when automation is not the right answer

Your Trainer

Executive Assistant training from someone who understands both the role and the technology

Paul Pennant is a Microsoft MVP in Microsoft 365 and Copilot, former Executive Assistant and founder of Today’s PA.

He has spent more than 20 years helping assistants and office professionals use Microsoft technology more effectively.

Today’s PA has trained professionals from more than 4,000 organisations worldwide and has been recognised as Best Assistant Training Provider in the UK for seven consecutive years.

Microsoft expertise grounded in real Executive Assistant work

The programme combines Microsoft 365 expertise with first hand understanding of executive support, stakeholders, priorities, pressure and the practical reality of getting work done.

Why organisations invest in Executive Assistant training

EAPA develops support professionals who can improve workflows, reduce manual effort and help organisations make better use of Microsoft 365, AI and automation.

Better executive support
Fewer manual handoffs
Clearer information flow
Stronger follow through and accountability
Better use of existing Microsoft licences
More confident and responsible adoption of AI

Executive Assistant training frequently asked questions

Is this training specifically for Executive Assistants?

Yes. EAPA is built around Executive Assistant and senior support workflows. Microsoft 365, AI and automation are taught through practical assistant scenarios rather than generic examples.

Do I need advanced Microsoft skills?

No. You do not need to be an advanced Microsoft user. The programme develops your understanding of the tools alongside your ability to apply them to real workflows.

Is the Executive Assistant training live?

Yes. The programme includes 10 live half day online sessions with teaching, practical exercises, implementation and support.

Is Today’s PA CPD accredited?

Yes. Today’s PA is a CPD Standards Office accredited provider, giving learners and organisations additional professional development assurance.

Can my employer pay for the programme?

Yes. The programme is designed around practical workplace outcomes that can be positioned clearly with managers, HR and Learning & Development teams.

Can Executive Assistant training be delivered for a team?

Yes. Organisations can enquire about dedicated team and in-house delivery.

Executive Assistant Productivity Architect

Ready to invest in Executive Assistant training built for the modern role?

Develop practical Microsoft 365, Copilot, AI and automation capability and learn how to redesign the workflows behind modern executive support.

Complete your Productivity Architecture Project and earn the EAPA Grad designation.

View the live dates below for current availability, prices and booking options.

CPD Standards Office accredited provider
CPD Standards Office Accredited Provider
Professional development with practical workplace outcomes.

Executive Assistant Training
Date: 07-10-2026
Days: EA
Location: Online
Places: 3
Non-profit price: £2,495.00
Price: £2,995.00
Executive Assistant Training
Date: 25-02-2027
Days: EA
Location: Online
Places: 6
Non-profit price: £2,495.00
Price: £2,995.00
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