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EA Training

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£2,995.00
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£2,495.00

CPD Accredited Executive Assistant Training

EA Training for Executive Assistants Ready to Master Microsoft 365, AI and Automation

Looking for EA training that goes beyond traditional assistant skills? The Executive Assistant Productivity Architect Programme teaches you how to redesign real EA workflows using Microsoft 365, Copilot, AI and automation.

This is practical, live Executive Assistant training for experienced EAs and senior support professionals who want to reduce manual work, improve visibility, strengthen follow through and operate more strategically.

You will be taught by Paul Pennant, Microsoft MVP in Microsoft 365 and Copilot, former Executive Assistant and founder of Today’s PA.

CPD Standards Office accredited provider
CPD Standards Office Accredited Provider

Professional development assurance for learners, managers and organisations through Today’s PA’s CPD accreditation.


Live online EA training programme


10 live half day sessions • CPD accredited provider • View current dates, places and prices below

EA training built for the role as it is now

The Executive Assistant role is changing. Being organised, responsive and dependable still matters, but increasingly the strongest EAs are also expected to understand technology, improve processes and help their executives work more effectively.

Yet many assistants are still working inside processes that were never properly designed.

Actions buried across email, Teams and meetings
Repetitive manual follow up
Files and information spread across different locations
Tasks copied manually between systems
Important information held in the EA’s memory
Uncertainty about where AI and Copilot genuinely add value

EAPA changes the focus

Instead of simply learning more software features, you learn how to design better ways of working and then use the right Microsoft technology to support them.

What you will gain from this EA training

By the end of the programme, you will understand how Microsoft 365 can operate as a connected productivity system rather than a collection of separate applications.

Build clearer and more reliable EA workflows
Reduce repetitive manual administration
Improve task visibility and follow through
Use Copilot and AI more effectively and safely
Identify genuine opportunities for automation
Improve how information reaches your executive
Make better use of your organisation’s Microsoft 365 investment
Move from reactive support towards workflow leadership

CPD accredited Executive Assistant training

CPD Standards Office accredited provider

Easier to position with managers, HR and L&D

Today’s PA is a CPD Standards Office accredited provider, adding external professional development assurance to EA training already built around practical workplace outcomes.

This is particularly valuable where your organisation requires professional development to demonstrate clear relevance to your role rather than simply offering general technology training.

EA training where you build something real

Your Productivity Architecture Project

EAPA is not a certificate for simply attending training.

During the programme you identify a genuine workplace problem, redesign the workflow and demonstrate the improvement you have created.

Your project considers:

The existing process
The friction, duplication or risk
How the workflow should operate instead
Which Microsoft tools should support it
Where AI or automation adds genuine value
Permissions, governance and human review
Time saved, risk reduced or value created

Graduate recognition

Successful participants are awarded the EAPA Grad designation, recognising completion of the Executive Assistant Productivity Architect Programme.

The Productivity Architecture Framework

You will learn a repeatable eight stage framework for improving work before reaching for technology.

Discover
Map
Diagnose
Design
Govern
Build
Measure
Evolve

Design first. Technology second.

The first five stages take place before Build. That stops technology becoming the solution before the real problem has been understood.

Your 10 module EA training programme

This is not a tour of Microsoft applications. Each module connects the technology to the work Executive Assistants actually do.


1. From Busy EA to Productivity Architect


Identify friction, risk and opportunities to improve how work happens.

2. AI, Copilot and Safe Productivity


Understand where AI helps and how to use it with appropriate judgement and guardrails.

3. Prompting, Copilot Chat and Agents


Build stronger prompts and explore Copilot Chat and agents for practical EA work.

4. SharePoint, Groups and File Architecture


Create better structures for information, access, ownership and collaboration.

5. Lists, Metadata and Workflow Control


Make work easier to track, manage, search and automate.

6. Outlook and Teams


Redesign executive communication, meeting actions, follow up and visibility.

7. Forms, Planner and Intake Management


Capture requests properly and reduce scattered communication.

8. Excel for Evidence and Reporting


Analyse activity and create evidence for better decisions.

9. Power Automate and Power Apps


Automate repetitive processes and explore practical EA applications.

10. Productivity Architecture Project


Bring everything together through one applied workplace improvement.

What your EA training includes

10 live half day sessions

Live teaching and practical implementation throughout the programme.

EAPA Implementation Playbook

Printed guidance for audits, workflow design, AI guardrails and implementation.

100 plus workflow examples

Practical ideas you can adapt to your own role and organisation.

12 months of Ask Paul

AI support built from Paul’s Microsoft 365, AI, automation and productivity resources.

Private EAPA Teams community

Cohort and alumni support with Paul answering questions directly.

12 months of recordings

Revisit sessions when you need to review, catch up or implement.

EAPA Grad designation

Professional recognition following successful completion of the programme.

CPD accredited provider

Additional professional development assurance for you and your organisation.

Is this EA training right for you?

EAPA is designed for practising assistants and senior support professionals who want to modernise how they work.

Executive Assistants
Senior Executive Assistants
Personal Assistants
Chiefs of Staff
Business Support Managers
Experienced office professionals supporting senior leaders

You do not need to be an advanced Microsoft 365 user before joining. You do need to be willing to apply the learning and rethink how work gets done.

This is not entry level “how to become an EA” training

EAPA is professional development for people already working in Executive Assistant, Personal Assistant or senior business support roles who want to increase their strategic and technological capability.

AI with professional judgement

AI is built throughout the programme, but the objective is not to automate everything.

Know what information should and should not go into AI tools
Understand confidentiality and permissions
Challenge AI output rather than accepting the first answer
Keep appropriate human review
Work within organisational AI guardrails
Recognise when a process should not be automated

Your Trainer

Executive Assistant training from someone who understands the role

Paul Pennant is a Microsoft MVP in Microsoft 365 and Copilot, former Executive Assistant and founder of Today’s PA.

He has spent more than 20 years helping Executive Assistants and office professionals use Microsoft technology more effectively.

Today’s PA has trained professionals from more than 4,000 organisations worldwide and has been recognised as Best Assistant Training Provider in the UK for seven consecutive years.

Technology + real EA experience

The programme combines deep Microsoft expertise with first hand understanding of executive support, priorities, stakeholders, pressure and the reality of getting work done.

EA training frequently asked questions

Is this Executive Assistant training?

Yes. EAPA has been designed specifically around the work of Executive Assistants and senior support professionals. Microsoft 365, AI and automation are taught through real EA workflows rather than generic examples.

Do I need advanced Microsoft skills?

No. You do not need to be an advanced Microsoft user before joining. The programme develops both your understanding of the tools and your ability to apply them to real work.

Is the EA training live?

Yes. EAPA consists of 10 live half day online sessions with practical exercises, implementation and support.

Is Today’s PA CPD accredited?

Yes. Today’s PA is a CPD Standards Office accredited provider, giving learners and organisations additional professional development assurance.

Can my organisation pay for my EA training?

Yes. The programme is designed to deliver practical workplace outcomes that can be positioned clearly with managers, HR and Learning & Development teams.

Can EA training be delivered for a team?

Yes. Organisations can enquire about dedicated team and in-house delivery.

Executive Assistant Productivity Architect

Ready to book your EA training?

Develop practical Microsoft 365, Copilot, AI and automation capability and learn how to redesign the workflows behind modern executive support.

Complete your Productivity Architecture Project and earn the EAPA Grad designation.

View the live dates below to see current availability, prices and booking options.

CPD Standards Office accredited provider
CPD Standards Office Accredited Provider
Professional development with practical workplace outcomes.

EA Training
Date: 07-10-2026
Days:
Location: Online
Places: 1
Non-profit price: £2,495.00
Price: £2,995.00
EA Training
Date: 24-02-2027
Days:
Location: Online
Places: 4
Non-profit price: £2,495.00
Price: £2,995.00
EA Training
Date: 19-05-2027
Days:
Location: Online
Places: 4
Non-profit price: £2,495.00
Price: £2,995.00
EA Training
Date: 08-09-2027
Days:
Location: Online
Places: 3
Non-profit price: £2,495.00
Price: £2,995.00
EA Training
Date: 24-11-2027
Days:
Location: Online
Places: 4
Non-profit price: £2,495.00
Price: £2,995.00
Firstly, we signed up with Paul as we have trained with him before and truly benefit from his targeted and relevant training for us as assistants. Secondly, we had no idea about AI/Chat GPT, and I mean absolutely no idea.  We were mind blown within about 5 minutes of this course started (but in a really good way), and stayed totally engaged for the entire duration of the training – there is so much to learn, but Paul helped guide us through what would be useful for us to build into our working lives, and give us a good grounding in what is, and will be, a phenomenally fast growing area.  Everyone needs to learn this stuff.
This Minute-Taking Course is an absolute game-changer for EAs. Paul was knowledgeable and engaging, demonstrating the very latest technological insights, and showing us how to use AI to streamline transcription, summarization, and organization to save time and create first class work products. The excellent materials and personalized feedback made this a truly transformative learning experience. Highly recommend!
Paul Pennant's AI online course was truly eye-opening! It revealed a wealth of knowledge that had me so engaged, I was up till 4am reflecting on everything I had learned. As an Office Manager and Events Coordinator for a large property company, I can already envision numerous occassions where AI will simplify aspects of my role - streamlining tasks, improving efficiency, and allowing me to focus on expanding in other areas. The content was insightful, practical, and expertly delivered - I feel empowered and excited to apply these new AI skills. Highly recommend🚀
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