Today’s PA – Assistant Skills Programme

(Online, 2‑Day Course Delivered Over 4 Half‑Days)

Dates & Timings

12, 13, 19, 20 October
13:00-16:30

Build clarity, structure and practical digital skills that strengthen your support

Assistants today handle far more than administration. You protect time, coordinate information, manage shifting priorities and keep work flowing for busy leaders. This practical online programme gives you the structure, clarity and confidence to perform at a higher level without feeling overwhelmed.

Delivered live across four focused half‑day sessions, this course blends professional judgement with real‑world Outlook techniques so Assistants can work with greater efficiency, organisation and impact.

There is no unnecessary theory and no assertiveness content. Just practical, modern skills that help you feel more in control of your work.

Who This Course Is For

This programme is ideal for:

• Assistants, Team Administrators and early-stage Executive Assistants
• Those supporting one or more leaders who need clearer systems
• Anyone juggling competing requests, changing deadlines and high email volume
• Assistants who use Outlook every day and want to use it properly
• Professionals who want a strong foundation before progressing to senior EA responsibilities

This is a supportive, practical course designed to build confidence and capability.

What You Will Learn

Half‑Days 1 & 2

From task-doer to highly effective Assistant

These sessions help you gain clarity in your role and bring more structure to your support. You will learn how to:

• Understand priorities and translate them into clear daily actions
• Support leaders with calm and confidence when demands compete
• Prepare effectively for meetings and decisions
• Communicate clearly and professionally
• Manage information so your leader sees what matters, not what’s chaotic

By the end, you’ll have the mindset and working habits of a more organised, effective Assistant.

Half‑Days 3 & 4

Outlook systems that help Assistants stay organised

These sessions focus on practical, immediately usable Outlook techniques that keep you on top of email, meetings and tasks.

You will learn how to:

• Structure an efficient executive diary that reduces clashes
• Protect focus time and give leaders space for decisions
• Use simple email triage routines to keep inboxes under control
• Apply categories, views, rules and search folders for clarity
• Create Quick Steps and templates that save real time
• Build daily and weekly review routines that prevent things falling through the gaps

You finish with a complete Outlook workflow you can use immediately.

Why This Course Works

This programme is:

• Short, focused and easy to fit around a busy workload
• Practical, friendly and supportive
• Based on real Assistant challenges, not generic theory
• Taught by a Microsoft MVP with deep expertise in productivity systems

The result is simple:
Assistants leave with more structure, more confidence and far better control of their role.

If you later wish to progress into advanced EA‑level capability, this course provides the perfect foundation for the elite 5‑day Strategic Executive Assistant: AI and Microsoft 365 Mastery programme.

Delivered By

Paul Pennant
Microsoft MVP (Most Valuable Professional) • Founder of Today’s PA

Paul has more than twenty years of experience training Assistants in the practical skills that make real difference at work. Known for his engaging, friendly and clear teaching style, Paul specialises in Outlook, Microsoft 365 and modern productivity workflows that help Assistants stay organised and confident.

Thousands of Assistants have transformed how they work through his sessions.

Practical Details

• Online course delivered live
• Four half‑day sessions (two half‑days per week)
• Small group format for interactive learning
• Real scenarios and hands-on system building
• Certificate of completion

Ready to strengthen your skills as an Assistant?

Join Today’s PA – Assistant Skills Programme (Online) and gain the clarity, structure and practical tools you need to thrive in your role.

Secure your place today.