Outlook

One of the best courses I have attended. Content which was delivered will completely change the way in which I have previously worked. You have saved me hours of my time by showing me in just a few steps!

More efficient emails: I now have a 3 min delay and now never send emails without the attachments. The best email in the world: I send this when planning our Christmas parties. Okay, it takes me about 45 minutes to

I just wanted to drop you a note to say thank you again for coming along on Friday and for the excellent training. Feedback has been excellent and everyone has come away saying how much the learnt; so thank you

I’m now a lean, mean, categorising machine! Since attending the course I feel more positive & confident, I also feel like I recognise my place within the company and understand my role a lot better. I’ve even said “no” to

Before The Training 1. How assertive were you before the training? In comparison to current situation I can easily say I was only trying to be assertive. My assertiveness often come down to holding off with own opinion, staying neutral