Testimonials

‘Returning to work the Monday after Today’s PA course ran on the Thursday and Friday, was in a word ‘empowering’.  Completing my evaluation I wrote that this course should be the industry standard for PA training.  I should know I have been on a few; not because I felt that my skills needed brushing up, but because I had a wonderful boss who firmly believed in CPD, and would green light any course I requested, providing it made an impact in the work place on my return.

This course made an impact like no other, it changed the way I work, both in my career and in my home office; it gave me the confidence to say ‘No’ and also to stop apologising unnecessarily.  I learnt more about Windows products, Outlook in particular, than on all the Microsoft run courses I have been on.  I now dress smarter in the work place, projecting an air of confidence that only wearing a suit gives you.  I hold my head up high when I ask for things I want and need to be achieved by others.  My productivity in a busy period in the office also improved as I concentrated better because I answered emails at set times of day, instead of constantly interrupting what I was doing, as another email popped into my inbox.  While the quality of the work I produce has never been in question, because I work smarter now, I am not so fraught at the end of the day, I come into work energised, not dreading my inbox.  People know they can reach me, they now also know that I will respond when I have time to answer their query in full, but that I will respond.

Training others into my new working patterns was interesting, I had a few raised eyebrows as I pushed back on ‘urgent’ requests that I didn’t have time to accommodate, but maintaining eye contact and letting them know the answer they were getting from me, was the only answer they were getting from me took all of a week, for peers and managers alike to understand, this PA was not for turning!

It’s a wonderful course, one I cannot rate highly enough.’