I’ve never been a PA before, so my line manager suggested going on a training course. I attended the two day course, and was surprised to see that alongside newbies like me, some of the people there had been PAs for over 20 years! The course was by far the best and more relevant I have ever attended, I still can’t believe how much we packed into just 2 days! Everything was covered from diary management and IT tips, to filing systems and minute writing, no stone left unturned! Paul’s approach to training was well informed and fun, allowing those attending to discuss and challenge the ideas he put forward, adapting his tools and suggestions to fit our own workplace and working styles. Finally, it was a great opportunity to be among like-minded people, I was surprised to see that even experienced PAs had some of the same issues and concerns as me. I left the course feeling confident that on Monday, things would be different, that they would be better. Two years on and I’m still using the techniques I picked up from both the two day master class and the one day refresher courses!
