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Webinar: Problem Solving & Creativity

Standard price

All of our webinars can be delivered specifically for your organisation. Please get in touch to discuss your training needs. Email us at

Date and time

3 June 2021, 10.00am GMT


90 mins

Your Investment

£69 + VAT

What will I learn from this webinar?

The one key skill of a good Assistant is to be able to solve problems without panicking.

Do you sometimes feel stuck with a problem that you cannot solve? This can only be done if you can get to the cause of it. And sometimes there’s more than one.

In this session I will show you some techniques that help to identify the root cause of a problem, generate options, and select the best solution.

I’ll demonstrate several methods for identifying what’s actually causing a problem. You need to look at the whole system when a problem is actually a symptom of a larger issue.

You will also learn how to generate potential solutions using techniques like mind maps and decision trees, how to boost your creativity to help you come up with more insightful options, and how to use both logic and your intuition to select the right solution to your problem.

In this session we will cover:

  • Identifying the root of the problem
  • Generating possible solutions
  • Brainstorming
  • Boosting your creativity
  • Using your intuition and logic
  • Selecting the best solution
  • Considering implementation


Participants will receive a Top Tips Sheet.

Your trainer is PAul Pennant

PAul’s Credentials

I have been training office professionals for over 15 years. For the last six years I have been voted the UK’s Best PA trainer. I am a Microsoft Certified Trainer and a Microsoft Office Specialist Master.

I have trained delegates from over 4000 companies in more than 80 countries around the world. And now I’ll be training you at your desk!

Software used


Booking Instructions

📎 Book from this page (only card payments are accepted)

📎 Shortly after you will receive an email with your Webinar link.

📎 We look forward to virtually meeting you🎧💻

Webinars for your organisation

All of my webinars can be delivered for your organisation. Please get in touch to discuss your training needs. Email us at

Webinar: Problem Solving & Creativity
Date: 03-06-2021
Days: Webinars
Location: Webinar
Places: 3
Price: £69.00
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