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Skype for Business Overview

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Skype for Business Overview – In-house

Our Skype for Business course is available for delivery at your venue. Please call us on 020 7622 2400 or email us at info@todayspa.co.uk for course fees and availability.

Course Duration

½ Day

Objectives & Expected Outcomes

To introduce the facilities available from Skype for Business
For users to be ready to use Skype for Business to enhance their communication

Pre-Requisites

A basic knowledge of the used operating system would be beneficial.

Subjects

Your Availability

Set your own and see others availability throughout Microsoft Office | How to change your Presence information | What your Presence status means

Contacts

How to find the right person through Skype for Business | Build and manage your Contact list in Skype for Business | How to use Groups and Frequent Contacts | Get full information about a Contact

Instant Messaging

How to send and receive Instant Messages (IM) | How to participate in a group IM session | What happens if you don’t respond to an IM | Where IM conversations are saved | When to use IM rather than Phone or Email

Voice Calls

Checking your Mic and Speakers | Making Voice calls with Skype for Business | Accepting and Declining calls | Locating and Calling users from Skype for Business and anywhere in Office | Audio Conferencing | Changing Call settings

Delegate Management

Forwarding calls to someone else | Managing Calls and communications for someone else

Video Calls

Checking your WebCam settings | Making Video Calls | Changing Video Settings | One-to-One calls and Video Conferencing

Virtual Meetings

Scheduling and Creating Virtual Meetings | Running a Virtual Meeting | Connecting users outside the organisation to a Virtual Meeting.

Sharing Presentation and Applications

Sharing desktops and applications | Whiteboards Polls and other meeting tools | Controlling virtual meetings and webinars

Recordings

Recording Calls and Virtual Meetings | Managing and sharing recordings

Advanced Skype for Business Use (if the install allows)

Using Skype for Business with other devices | Mobile Skype for Business | Calling outside the organisation

Get in Contact With Us!

Our Skype for Business course is available for delivery at your venue. Please call us on 020 7622 2400 or email us at info@todayspa.co.uk for course fees and availability.

Skype for Business Overview
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