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Webinar: Mastering Microsoft Outlook

Standard price

All of our webinars can be delivered specifically for your organisation. Please get in touch to discuss your training needs. Email us at

Date and time

13 April, 10.00am GMT


3.5 hrs

For full version one day Outlook Masterclass click here.

Your Investment

£229 + VAT

What will I learn from this webinar?

This Webinar covers Microsoft Outlook Tasks, Inbox management and Calendar hacks.

Become a time saving expert by using Tasks

When it comes to managing your time, Paul’s delegates from previous classes have mention every system you can imagine. You might recognise a few: email inbox, flagging everything that moves, Calendar reminders that eat away at your soul, Excel/Word lists, our head, Asana, Trello, day books with colour coding that only you understand, to do lists on a piece of paper, Post It Notes (I’m joking, nobody uses post it notes for work).

Whilst all the above have value, one challenge is having too many things in too many pots. The result? We may miss something important. Not because we don’t care but because things overlap and slip through the cracks (except fun stuff). We will cover:

  • Setting up your Ribbon and Quick Access Toolbar
  • Why you should never ever flag
  • Adding simple and complex Tasks
  • Shortcuts galore
  • Recurring Tasks
  • An introduction to Categories
  • Sub Categories
  • Prioritising Tasks
  • Project managing with Tasks
  • Delegate Access
  • Printing Tasks

Deep Diving into Mail

Some of us spend more time in our inbox than we do with our family. At work you are nothing less than a ninja fighting the influx of emails and appointments. We are going to learn shortcuts that will change your life. Learn inbox management that will place you in a state of Zen. We’ll go through:

  • Even more shortcuts
  • Mail merging documents and emails too
  • Colour coding emails
  • Quick Steps
  • Rules
  • Sending red emails
  • Advanced searching
  • Don’t sort emails by date. It doesn’t work
  • Email templates that will leave you in tears
  • Voting
  • Hyperlinking

Calendar Hacks

I use my Outlook calendar and my bosses for hours each day. I know what I’m doing. Right? Most people Paul has trained are too busy day to day to conquer their calendar. When it comes to colouring an appointment do you use categories? For 15 years Paul has been training delegates another breath-taking way. Do you use scheduler to find spots for a meeting? You’ll find out a tip that has saved past delegates 1-2 hours a day. Are you ready to learn about:

  • The all-time best Calendar shortcuts
  • Start time super options
  • Using views, you’ve never knew existed
  • Colouring your Calendar instantly
  • Calendar Groups


Participants will receive a Top Tips Sheet.

Your trainer is PAul Pennant

PAul’s Credentials

I have been training office professionals for over 15 years. For the last six years I have been voted the UK’s Best PA trainer. I am a Microsoft Certified Trainer and a Microsoft Office Specialist Master.

I have trained delegates from over 4000 companies in more than 80 countries around the world. And now I’ll be training you at your desk!

Software used


“Highly recommended! A webinar full of hints and tips, as it progressed my mind was buzzing with how much more organised I was going to be, I feel less stressed already. Categories are king!” Emma Murphy – Derivco

“The webinars proved short, sharp and effective. Great bite-size teaching sessions to learn new skills when time is of the essence. I would repeat them all again as the sessions are packed with useful tips and effective working practices-thank you.” Natasha Webster – CIOB

Booking Instructions

📎 Book from this page (only card payments are accepted)

📎 Shortly after you will receive an email with your Webinar link.

📎 We look forward to virtually meeting you🎧💻

Webinars for your organisation

All of my webinars can be delivered for your organisation. Please get in touch to discuss your training needs. Email us at

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